HERE ARE YOUR 11 DOUBTS BEFORE SIGNING THE ORDER!

Today I want to pass you an email as it is, exchanged between a customer who already uses two PORTA SOLUTIONS machines and a potential customer who wants to buy his first MULTICENTER 3SPINDLES but with a series of doubts dictated by NEGATIVE experiences with other manufacturers.

…DOUBTS YOU COULD ALSO HAVE.

From this point onwards, it is no longer me who write, but is the text in INTEGRAL form without any modification on my part.

HERE IS WHAT THEY TOLD ABOUT…

To: Mike Heiny
Subject: Machining system

Mike

We are considering purchasing a Porta MultiCenter system from Mansker Machine Tool and you were listed as one of their references. I was wondering if there is a good time to contact you? I would like to discuss the following questions.

1 How would you rate your purchase from Porta and Manske

The experience, especially dealing with Rob Houdek, (Porta North America) Pat Manske (Manske Machine) and Maurizio and Oscar Porta was positive. They are a first class organization.

2 Satisfied with installation?

Very Satisfied. The installation and support was outstanding

3 How long have you had equipment?

Two Purchased and installed in 2011, the third in 2018.

4 Did you require a turnkey as part of your purchase?

Yes, turnkey. The machines were run-off in Brescia, Italy and again after installed at Amron.

5 Describe documentation provided with turnkey.

Documentation included (2) two books with codes, drawings and electrical- be sure to detail any specifics that you want or need.

6 Was there any automation (robotic loading, unloading, washing, deburring, etc.)

Load and unload, Amron was responsible for bringing product to and from the machining centers.

7 Were you satisfied with quoted cycle time vs actual time?

First machining company that delivered, Porta met the proposed cycle time in their proposal.

8 Satisfied with training? ( programming, maintenance and operator )

Great, training and online service (Arty and Kevin) Porta NA are good at whey they do.

9 Satisfied with follow-up support?

Support has been very good, they work with us and are responsive- The few instances we needed support Porta NA has rearranged their schedule

10 Would you order again?

Yes, we are looking at the potential of adding (3) three machines to replace existing equipment

11 Service support and response time?

See line item number 9

Here I am again with you … now I resume writing. I would say that there is nothing else to add, but the fact of giving you all the tools to check if what is reported corresponds to reality, because at this point you might suspect:

BUT WILL THIS TESTIMONY BE REAL?

In fact, you do well to doubt why, based on my experience, many of the testimonies you find on the sites are FALSE, or invented by some unscrupulous commercials who, to make themselves beautiful, CHEATS without any problem to clear the way, without giving any way to verify that these testimonies are true in the name of privacy…

Then I give you all the tools, in case you have doubts, so that you can verify in person the authenticity of this testimony.

First of all, I’ll send you the direct mail from Mike (mikhei@amronndc.com) and all his data if you prefer to have a phone interview.

In fact, we do things well done … .. this is your personal mobile number: (715) 218-7215 so you can contact him.

Mike Heiny

Engineering Manager

Amron

920 Amron Avenue

Antigo, WI 54409

(712) 627-3409

P.S.

MESSAGE FOR MY COMPETITORS:

From the data of Google Analytics I see that my Blog every week is very popular with my competitors, this makes me very happy and honored because I consider it a compliment and therefore I thank you for this.

P.P.S.

Surely you will think that I am a ILL-EQUIPPED to write the name, the email, the address of a customer and also the personal phone, making sure that you contact him to try to sell him your product.

P.P.P.S.

Actually I’m sorry to disappoint you and tell you that it’s not an oversight or naivety, but the serenity of working with great commitment and hard sacrifices for total customer satisfaction by ensuring that the answers you’ve read are the real unbeatable force! In addition, having worked for the last 10 years to get the best product in the category at the best price in the category … Why should it change?

P.P.P.P.S.

Perhaps this way of working that our father has passed to me and my brother to ensure that from 1958 until today we have never suffered any legal cause. (precise that we are present for 36 years in the US where the causes are for little stuff …)

This does not mean that we have always hit the mark on the first blow, it would be a big lie, it does not mean that we have never discussed with clients, it would be another lie …

There have been difficult projects, with not indifferent problems, mistakes committed by us, but we are ALWAYS gone to the end of any cost (also in money) to solve the situation.

THIS THE GREATEST HERITAGE THAT OUR FATHER HAS PASSED TO!

I AM CONVINCED THAT THE MAXIMUM TRANSPARENCY AT THE END ALWAYS RESTS

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At this point, solved the 11 doubts that naturally come before ordering a plant of this importance,

if you have a Multicenter offer in your hands,

write to me: maurizio@flexible-production.com

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If you have not already done so go here

>>> http://www.flexibleproductionbook.com/

and get your copy of the book dedicated to users of machine tools that have decided to give a breakthrough to their results and their production …

FACE THE CHALLENGE !!